80 results found
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Return images to the shopping cart from SAP at the line item level
SAP can store images or files for products. While in the shopping cart, we could retrieve images or PDF from SAP. Perhaps only thumbnails during simulation but then retrieval of the full image/document upon clicking.
Another approach might be to offer a link to the getpdf function for custom cart attributes so that the cart simulation can return some item information which the cart can then render as a link to the getpdf function of the app.
In the currently requested business case, a customer wants to see an image/drawing spec of the product before placing the order…
3 votes -
Add boolean field for marketing opt in/out option on registration form
We’d like to add a Boolean field “opt-in for marketing messages“ to the “Virco Online Store Registration Form” and have it defaulted to TRUE.
We want that field to be displayed in the user profile so they can change it when they want to.
That field should also be presented in the user administration grid so that information can be exported to Excel.
1 vote -
New custom cart attribute type
Promotion codes can be entered into the cart but having it as just a simple text field is not the best user experience.
The idea here is to establish a new custom cart attribute type. Currently, we have choices such as a date, number, text, long text, time, etc.
This would be a new type that would allow a user to type a value, press enter and type another and press enter and then remove.
https://app.screencast.com/oi1MVC6yNi0rT1 vote -
web accessibility
Add Web Accessibility to site.
1 vote -
Custom SAP Reports - Can't tell once submitted (clear report fields or gray out button once Submitted)
The problem is that we are receiving multiple duplicate requests. The root cause is that it’s easy to click the “Apply” button several times after entering the data.
We need some method to prevent duplicates from being entered. The first idea that comes to mind is to clear the entered data in our custom SAP Report after it's been submitted?
We do not want this change to affect our other custom SAP report.
2 votesCan you provide info on which report your'e having this issue with and which you would like to behave as-is with a screenshot, please?
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Use "Assigned Territory" in user setting for sales managers to have access to see customers activities (quotes, ordethey're responsible for
Can we see if what Virco has already in SAP can be used for allowing Sales employees access to multiple customers with out having to assign each customer in User Administration?
user creation - Assigned Territory
possibly use for internal users to see customers eTrack data for customers in their TE (sap rpt)1 vote -
Add ability to perform searches with multiple search criteria.
On the search for order and the search for quote page please add the ability to perform searches with multiple search criteria. For example, it would be beneficial if we can perform a search on customer account 123456 and material number 1100-ABCD. Furthermore, once we have the option to select "My Orders/Quotes" I think it would be even more valuable to have this feature.
Attached is a picture to better explain my suggestion.
4 votes -
Nondisclosure/Noncompete Acceptance Required At Login
The very first time a customer/user logins in they would have to accept a terms and conditions type message related to accepting a nondisclosure/noncompete agreement on all client information they are viewing/using by getting access to the portal.
This could be like how terms and conditions work in the cart with a radio and link to the document or a popup that the (and can download a link) and hit ok and proceed. It could be driven by empty 'Last login date'.
2 votes -
Streamline Registration Process
Can we streamline the registration process by automatically creating a user profile populated by the data entered in the registration request. The user profile should default to inactive when automatically created. Then an admin would simply review the data add any additional details in User Maintenance and mark them as active if everything looks good.
1 vote -
SAP Reports - Role Limitation
Is there an option to not just have SAP Reports a “Role” itself but also what custom reports within each “Role” that user has access to see.
For example, a Buyer would gain huge value from an inventory summary however would not be the correct role to see a rebate balance report. That should be assigned to an AP type role and not cross over to others.
The idea would be to limit and control what customers can see based on what sort of business model the customer and us have and/or what sort of business role the user holds…
4 votes -
Allow users with access to multiple sales areas to view them when displaying orders, invoices, and shipments.
Allow users with access to multiple sales areas to view them when displaying orders, invoices, and shipments
2 votes -
Automatic Reordering: Subscriptions/Recurring Orders
Customers log into Corevist and setup RPA (Robotic Process Automation) parameters (e.g. enter the order# to be copied, reorder frequency, and P/O# suffix) . . . then Corevist automatically copies the original into a new order for the same requestor, at the requested frequency (e.g. every X days or months) for the requested P/O# (appended with current date).
3 votes -
Add a new feature for Post-Sales (e.g. Service Requests/History) History
SAP's CS "Services" module is used by clients that maintain long-term service relationships with customers after initial delivery.
Is it possible to expand Corevist so that customers can create new service requests and/or view service history in similar manner as quotes and orders?
Stop-Gap solution is to present SAP reports that can create or display service details, however this approach is not ideal for service-oriented clients.
1 vote -
Shipments module - ability to download output documents
In the new Shipments module, add ability to download output documents, related to order / delivery header and items, such as:
Order Acknowledgement,
Bill of Lading,
Return Car Instructions,
CPU,
COA,
Invoice
etc.4 votes -
Add configurable bcc address for each kind of emails
Add configurable bcc address as it was done for pdf order confirmation. It should be done if clients want to send some kind of emails (example - invoice question) for specific email address
5 votes -
Allow customers with multiple partners to search by more than 1 sold-to ID
In the custom reports, we often find that customers with multiple partner accounts (Sold-to's) that are assigned to a user (Multiple facility assignments) have no way to quickly search by each of their assigned partners within the custom reports. The platform only allows single partner searches. Having the option to consolidate exports to 1 report would be a value-add for customers if this was an option. We can search by multiple sold-to’s in SAP but to date, it is not an option in the portal.
2 votes -
LiveChat Ticket Links in the Corevist "Activities Log"
If a customer initiates a chat (via LiveChat) after customer service working hours, a LiveChat ticket is automatically generated.
That is great, however the Corevist Activities Log is not updated, so customer service teams must monitor 2 applications (e.g. Corevist Activities Log and LiveChat tickets) to get a complete picture of customer communication.
Idea is to create a new entry in the Corevist Activities log each time a LiveChat ticket is created with link to the LiveChat ticket so that customer service teams need only monitor 1 application.
1 vote -
accept down payments
As implemented for 3A, we can offer a simple screen that accepts a dollar amount, a couple of reference field inputs and accept a down payment.
The email confirmation might need to be created uniquely or perhaps the "pay invoices" email confirmation could be utilized.
Some ABAP work will be needed in SAP to support this and a decision regarding if it should be a new RFC or utilizing the existing one. Referencing the 3A code is again recommended.
1 vote -
Accept partial payments on open items
Supporting partial payments in the Pay Invoices screen by offering an additional input field for a dollar amount.
The dollar amount should default to the "amount due today".
It could have a setting in the backend for a tolerance amount such as customers must pay at least 50% of the amount due.
Ray and Oleg will need to do some ABAP work to support this on the SAP side but it shouldn't take more than 1-2 days.
On the SAP side, we will need to support both residual items as well as payment-on-account postings but can surely start with which…1 vote -
Display Make-to-Order configurable products in Quote, Order, and Invoice display
Just now it is possible to capture configuration choices for Make-to-Order configurable products via Corevist and/or EDI . . . however, it is not possible to display choices made in quotes, orders, and invoices.
For example if customer selects value "2 cubic feet" for characteristic "Depth" in the shopping cart or quote-create feature, then customer should be able to see/confirm that "Depth: 2 cubic feet" was properly recorded in quotes, orders and followon-invoices.
Request is to show configuration options in Corevist Quotes, Orders, and Invoices.
2 votes
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