8 results found
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Allow confirmations for quotes to be emailed as a BCC similar to how Cart orders have BCC emails enabled
As a client support team member, I would like to receive confirmations for order documents with a QUOTE TYPE, so I can have transparency to orders/quotes submitted to the portal and can provide support and reporting as needed.
In release 3.1.0-3.2.0 the addition of a BCC on order confirmations for cart orders was enabled. It would be very beneficial to have similar confirmations available for all doc types submitted via the Portal.
Referenced from EPHI-522
2 votes -
Add service level/INCO to order confirmation email
Request to include the service level/INCO associated to the order in the Order Confirmation Email
1 vote -
All emails should respect the microsite branding
As a client with multiple microsites with different brands representing those microsites, it is imperative that emails to those users reflect the correct branding.
2 votes -
Disable all Quality environment emails from being sent to users
For non-production systems, please add an indication to the emails that they are from a Test/QA system. This would be for all email from that system. Order acknowledgements, user creation, PW resets, payments, and so on.
Also, could there be a configuration to prevent sending notifications when accounts are deleted.
3 votesReleased 04/18/2023 in the 2.28.0 release.
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Allow configuration to included or exclude, the microsite or Sales area "sales" email on bcc for order confirmations.
For some clients, Customer service wants to to know when a user places an order by getting an email.
Other clients, do not want this email.
1 voteDevelopment completed. Microsite level released in the 3.0.0 release on 6/13/23 and sales area level will be released in the 3.2.0 release on 7/11/23.
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Business Signature on all e-mails sent to customers
Need to be able to maintain our Enterprise signature on bottom of sent emails, for professional look and feel and reduce risk of emails being considered as a spam.
Configurable per SMTP addresses maintained per microsite (address for customer service / accounting/ administration)
5 votesSystem email custom footers feature released in the 3.3.0 release on 7/25/2023. It can be found in Admin -> Content Maintenance.
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1 vote
System email custom footers feature released in the 3.3.0 release on 7/25/2023. It can be found in Admin -> Content Maintenance.
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User registration requests emails sent to the correct business contact(s)
Send the registration request emails to the microsite email contacts vs the default site email. When a client has more than one microsite / line of business. they need to have multiple groups that manage new user requests. All new user requests are sent to the same email. The ask is to get the the user registration request go to the correct business contact(s).
2 votesReleased 8/30/2022 in the 2.12.0 release.
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