Corevist integration with Hubspot CRM (Forms, Chatbot)
We are using Hubspot as our CRM; and it is used in Sales, Marketing, Customer Service; we have a ticketing system to respond to customer requests to ensure our SLA's and response levels are maintained at a high level; we've asked Corevist for options to integrate Hubspot plug ins (chatbot) as well as Hubspot forms which can be embedded to an external site (Corevist Portal) - which would allow our customers to request info, order changes, enter quality notifications in a seamless way and enter the ticket directly into Hubspot to be actioned by customer service, all without email; and having Corevist Portal as our main channel and One stop shop for our customers. Being able to have flexible integration options to support our existing ERP/CRM systems is important and feasible as we don't need to invest/ implement another option such as LiveChat which is Corevist partnered solution.
cleaman
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