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Corevist Commerce


We take your feedback and feature requests seriously and often incorporate your requests into our product roadmap. Please share your thoughts with us and interact with other customers like you! While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Corevist Commerce

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3 results found

  1. If a customer initiates a chat (via LiveChat) after customer service working hours, a LiveChat ticket is automatically generated.

    That is great, however the Corevist Activities Log is not updated, so customer service teams must monitor 2 applications (e.g. Corevist Activities Log and LiveChat tickets) to get a complete picture of customer communication.

    Idea is to create a new entry in the Corevist Activities log each time a LiveChat ticket is created with link to the LiveChat ticket so that customer service teams need only monitor 1 application.

    1 vote

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  2. For example, for our business we want to have customer service representative name on the user registration form.

    1 vote

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  3. I'd like to assign users a "Company Name" and view users and Company Names as a column on the User Maintenance page.

    2 votes

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